Region Gotland
Reception och regionupplysning
Visborgsallén 19
621 81  Visby
Telefon: 0498-26 90 00
E-post: Lämna dina synpunkter
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DiSa – Digital community building on Gotland

Region Gotland, like many of Sweden’s municipalities and regions, faces the challenge of digitizing their community building process. The DiSa project, Digital Community Building, is unique as it creates a digital foundation from the ground up in the community building process.

External financing from the European Regional Development Fund enables the project. 

DiSa is a three-year project, which runs from 2018-2021, with the purpose of creating a seamless digital community building process whilst promoting a comprehensive effort for sustainability, efficiency and service.

DiSa manages eight sub-projects to reach its goal. The project works to improve the property boundaries in detailed development plans by re-measuring them with modern technology. It digitizes and interprets all detailed development plans according to modern standards and introduces a digital comprehensive plan. Furthermore, the project provides e-services to users, introduces a digital mailbox, develops new ways of working with 3D visualization in case processing, and collects all digital maps in a web-based map portal.

DiSa measures its success based on whether the project has achieved these specific goals:

  • Citizen participation in societal development is increasing, both geographically between urban and rural areas and to more citizen groups. Participation makes community planning equal, non-discriminatory and sustainable.
  • In a digital map portal, companies, residents and visitors can retrieve community information and make their own analysis. Open geodata, which complies with national standards, contributes to sustainable development and equal treatment.
  • Via digital services, companies and private individuals handle and monitor their cases. Since case management and communication is digital, processing is equal, more efficient and companies'  costs are reduced.

By transforming work processes and information, the project aims to shortening processing times, increasing accessibility for users and creating a more transparent work process. This contributes to a gender-equal, open and sustainable planning and construction process on Gotland.

The result of an analysis of gains and benefits of the project showed that the DiSa project, when all services are fully developed and implemented, enables Region Gotland internal savings of SEK 14.5 million per year. The total budget for the entire project period is SEK 26 million, which means that when fully implemented the investment is paid off within two years. In addition there are major quality improvements for users in the community building process, both internally and externally, as well as increased legal certainty and strengthened local democracy processes.

The project is financed by the Swedish Agency for Economic and Regional Growth, and the municipality of Gotland via the EU’s regional development fund.

The DiSa project management.

Digital Mailbox

With a digital mailbox the users and customers can receive mailings from Region Gotland in a fast, secure, and environmentally friendly way.

For some time now, Region Gotland has connected to the national digital mail infrastructure Mina Meddelanden (My Messages) and DiSa has played a major role in that work. It is now possible for anyone with a digital mailbox to receive communications from our administration. The goal is for all communications from the administration to be made via My messages from January 2021. This will deliver increased savings of both time and resources.

Just over halfway into the DiSa project, the Digital Mailbox subproject was completed. The subproject developed and implemented a solution to be able to send mail to our customers' digital mailboxes.

Digital detailed development plans

Digital detailed development plans are the basis for smarter community building. When entrepreneurs have access to current and digital detailed development plans, they can plan and build cost-effectively.

When cases become digital, the processing time can be shortened and the risk of errors is significantly reduced. The DiSa project will digitize the detailed development plans that currently apply, so that current plan information is displayed in the correct geographical location. With the help of the digital services, developers and construction companies then have access to planning documents for their projects.

The information in the detailed development plan can be easily reused for property development, statistical analyzation, applications for building permits, and for producing digital maps.

A digital comprehensive plan

DiSa works to make Region Gotland´s comprehensive plan easy to use and accessible for everyone, giving citizens from a wider variety of backgrounds better opportunities to comment on it.

The comprehensive plan and the in-depth comprehensive plans for Gotland are governing documents for Region Gotland's land and water use from a long-term perspective. Today, as a developer, construction company, or citizen, you only have access to the plans digitally as scanned pdf files.

By digitizing our comprehensive plans, the information will be interactive, accessible, up-to-date and easier to understand.


When the community building process with its various parts becomes digital, it is important to also have an e-archive. In this way, Region Gotland can achieve efficient case management and our users and customers will get digital access to older documents and decision protocols.

The sub-project has worked to prepare the administration for a transition to digital archiving. As a first step, the administration's case management system (W3D3 and EDP Vision) is used as an interim digital storage while waiting for a region-wide e-archive to be in place. DiSa has been a driving force in starting the work of an e-archive for the entire Gotland Region. That work is now underway and when the e-archive is in place the administration will be well prepared.

E-service platform

With e-services instead of forms the sub-project increases accessibility, decreases processing times, and reduces paper usage. Via e-services, DiSa creates guided services that make it easy to submit a complete application and clearly explains what information is required. Margin of errors will decrease and efficiency will increase.

The DiSa project has been a driving force in getting an e-service platform in place on Region Gotland, something that did not exist when the project started. E-services are now being developed in all parts of the organization and the supply of the e-service platform is growing steadily.

Region Gotland uses Open ePlatform from the supplier Nordic Peak. The platform is based on open source code and users have the opportunity to share developed e-services with each other, which also saves time and resources.

Surveying engineer Elina Linnala in Visby old town.

Improved quality for property boundaries

With correct property boundaries, maps and detailed development plans become more reliable than before. This contributes to property owners having better conditions to plan and carry out new construction.

The work of ensuring the quality of the property boundaries will lead to documentation that is more accurate, leading to faster processing for building permit matters.

Digital property boundaries that do not correspond to reality can lead to a property owner getting the wrong conditions when building or rebuilding. By making new measurements, Region Gotland can provide correct information, maps, and detailed plans that are more accurate than before.

Web-based map portal

One of the goals of the DiSa project is a unified map portal where you as an entrepreneur, citizen or visitor can obtain information pertaining to school choices, building permit applications, or new business establishments.

A map portal will be the obvious entrance for anyone seeking social information. The portal will present information in an easily accessible and simple way. In addition, when both customers and administrators have access to the same information, the risk of misunderstanding decreases.

Sub project manager and drone pilot Tomas Loostrom flying by Visby City Wall.

3D visualization

In the community building process the use of 3D visualizations can make a big difference. The information available to citizens becomes clearer and increases the possibility of dialogue.

With the help of 3D visualizations, we can show detailed development plan boundaries and plan regulations for current areas. It can also be combined with a landscape image as well as existing and imagined buildings. In a 3D model, the user can move freely, test different design proposals, and see how the result would be from any chosen view. From the model we can also produce films and images, making it even easier to understand what a new development would look like and how it would affect its surroundings.


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